PHIL MULLER

Transforming Business via Design

Human-Focused Product & Process Innovation | Experience Strategy, User Research, Design Operations

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Unavailable Open to networking and discussing new opportunities

creative + analytical
strategic + tactical
leader + designer


TL;DR - I help teams find the right problems to solve, and solve those problems right.


proven + versatile


Collaborate at the intersection of business, technology, and process.

Position human outcomes at the center of organizational decision making.

Cultivate the practice of "design as a team sport".

Synthesize innovative solutions for complex problems.

Build highly effective design teams and improve how design gets done.


skills + experience


UX & Product Design | 14+ yrs

User Research | 9+ yrs

Experience Strategy | 11+ yrs

Multi-Disciplinary Team Leadership | 8+ yrs

End-to-end UX Process & Practice Leadership | 19+ yrs

Design Team Management (up to 20 people) | 14+ yrs

Learning New Things | always + forever


education


M.S. Human Factors in Information Design (Bentley)

B.S. Mechanical Engineering (WPI)


"Here's the simple truth: you can't innovate on products without first innovating the way you build them."

~Alex Schleifer, The Way We Build



N.B. This site presents a small sample of my professional work. Please contact me to discuss other samples or new opportunities.